Terms of service

Terms and Conditions of Service – Orilog

Welcome to Orilog, the official online store for watches sold under our brand.
By accessing and using this website, users agree to these Terms and Conditions of Service.
Please read them carefully before using the website or purchasing any products.

1. Company Information

Orilog by Maurizio Rinaldi
Address: Via San Rocco 3/B, 25080 Mazzano (BS), Italy
Phone: +39 030 0978385
Email: info@orilog.watchThis website is operated by:

Description:
Orilog is a young brand that creates high-quality, certified watches designed for adventure. We offer authentic products with a guarantee of authenticity, and a safe and transparent shopping experience.

VAT Number:
Our company is in the process of registering for a VAT number, in compliance with Italian tax regulations. This will take effect once we exceed the €5,000 turnover limit.

Product Authenticity
All Orilog watches are original and guaranteed 100% authentic. Each timepiece is made by our certified manufacturer, who issues a certificate of authenticity for each model. Each watch is individually inspected before shipping and comes with an official guarantee of authenticity covering any manufacturing defects.

2. Scope of Service

Orilog provides an online sales service for watches and related accessories.
By using the website, users agree to comply with the rules set forth in this document.

3. Acceptance of Terms

By browsing the website or placing an order, users declare that they:

  • have read, understood, and accepted these Terms and Conditions;

  • are of legal age or have the consent of a legal guardian;

  • provide accurate, truthful, and complete personal information.

4. Products and Availability

Products displayed on the website are described with care. However:

  • images are for illustrative purposes only;

  • colors, sizes, or details may slightly vary;

  • product availability may change without prior notice.

If an order is placed for a product that is no longer available, the customer will be informed and may choose between a full refund or a replacement with another model.

5. Prices and Payments

All prices are expressed in euros (€) and include applicable taxes.
Available payment methods are listed on the checkout page.

Orilog reserves the right to change prices at any time, without affecting orders already confirmed.

6. Contract Formation

The purchase contract is deemed concluded when the customer receives an order confirmation email.
Orilog reserves the right to refuse or cancel an order if:

  • payment is not authorized;

  • the product is unavailable;

  • there is suspicion of fraud or improper use of the website.

7. Shipping and Delivery

Shipping times and costs are indicated in the relevant section and may vary depending on the destination.
Orilog is not responsible for delays caused by:

  • third-party couriers;

  • public holidays;

  • force majeure events (strikes, weather conditions, etc.).

8. Right of Withdrawal and Returns

Customers have the right to return products within 14 days of delivery, in accordance with European regulations.
Return conditions and procedures are detailed in the Returns & Refunds Policy available on the website.

9. Warranty

All Orilog watches are covered by the legal warranty provided under the Italian Consumer Code.
The warranty covers manufacturing defects but does not cover:

  • damage caused by improper use;

  • normal wear and tear;

  • impacts or tampering;

  • water exposure not compliant with the model’s specifications.

In the event of a defect, customers must contact us via email at info@orilog.watch.com, providing a description and photographic documentation.

10. Limitation of Liability

Orilog shall not be liable for:

  • damages resulting from improper use of products;

  • interruptions or malfunctions of the website;

  • data loss or unauthorized access caused by external factors.

Under no circumstances shall Orilog be liable for indirect or consequential damages.

11. User Account

Users are responsible for maintaining the confidentiality of their account credentials.
Orilog reserves the right to suspend or terminate an account in the event of:

  • violation of these Terms;

  • suspicious activity;

  • fraudulent behavior.

12. Intellectual Property

All website content—including texts, logos, photographs, graphics, and product designs—is the property of Orilog and protected by copyright laws.
Any reproduction, even partial, is prohibited without prior written authorization.

13. Privacy and Data Protection

The processing of personal data is governed by our Privacy Policy, which users are encouraged to review.

14. Governing Law

These Terms are governed by Italian law.
Any disputes shall fall under the jurisdiction of the court of the consumer’s place of residence, in accordance with the Italian Consumer Code.

15. Amendments to the Terms

Orilog reserves the right to amend these Terms and Conditions at any time.
Changes shall take effect upon publication on the website.
Continued use of the website constitutes acceptance of the updated Terms.

16. Contact Information

For any information, assistance, or complaints:
📧 info@orilog.watch.com